Webild Cancellation & Refund Policy

1. Subscription Cancellation

You can cancel your Webild subscription at any time.

• Your plan will remain active until the end of your current billing cycle
• You will not be charged again after cancellation
• No partial refunds are issued for unused time within a billing period

2. Refund Policy

Due to the nature of Webild as an AI-powered platform with immediate value delivery and usage-based infrastructure costs, all payments are non-refundable.

This includes:

• Subscription fees (monthly or annual)
• Credit purchases
• Add-ons or upgrades

Once a payment is processed, it cannot be reversed.

3. Exceptions (Case-by-Case)

We may review refund requests under limited circumstances, such as:

• Duplicate charges
• Billing errors on our end

Requests must be submitted within 7 days of the charge.

4. Failed Generations / System Errors

If an AI action fails due to a system error:

• Any deducted credits will be automatically restored
• No manual refund request is required

5. Annual Plans

• Annual subscriptions are billed upfront at a discounted rate
• They are non-refundable once activated
• You can cancel anytime to prevent renewal the following year

6. Abuse & Chargebacks

Initiating a chargeback without contacting support first may result in:

• Immediate account suspension
• Loss of access to projects and domains

We strongly encourage contacting support to resolve any issue.

7. Contact

For billing or refund inquiries, contact:

admin@webild.com